Privacy Policy

Welcome to YYC SMOKE! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website http://yycsmoke.com/ and use our services.

1. Information We Collect

Personal Information

When you visit our website, place an order, or contact us, we may collect the following personal information:

Contact Information: Name, email address, phone number, and mailing address.
Order Information: Details of products purchased, payment information, and shipping details.
Account Information: If you create an account with us, we collect information such as username and password.

Non-Personal Information

We also collect non-personal information that does not identify you specifically, including:

Usage Data: Information about your interaction with our website, such as IP address, browser type, and operating system.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze website usage.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Order Processing: To process and fulfill your orders, including payment and shipping.
Customer Service: To respond to your inquiries, provide support, and improve our services.
Marketing and Promotions: To send you promotional offers, newsletters, and updates about our products and services, with your consent.
Website Improvement: To analyze usage data and enhance our website’s functionality and user experience.
Legal Compliance: To comply with legal obligations and protect our rights and interests.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering products.
Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Security of Your Information

We implement reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Choices

Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email.
Access and Update: You may access and update your personal information by logging into your account or contacting us directly.
Cookies: You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

6. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us, and we will take appropriate steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: wholesale@yycsmoke.com