Terms & Conditions

Welcome to YYC SMOKE. By accessing or using our website http://yycsmoke.com/ and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully. If you do not agree with any part of these terms, please do not use our website or services.

1. Use of Our Website

  • Eligibility: You must be at least 18 years old (or the legal age in your province or territory) to use our website and purchase products. By using our site, you confirm that you meet this age requirement.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately of any unauthorized use or breach of your account.

2. Product Information

  • Product Descriptions: We strive to provide accurate product descriptions and images. However, we do not guarantee that product descriptions or other content on our website is error-free, complete, or current.
  • Availability: All products are subject to availability. We reserve the right to limit the quantity of any product and to refuse any order.

3. Ordering and Payment

  • Order Acceptance: By placing an order on our website, you are making an offer to purchase products subject to these Terms and Conditions. We reserve the right to accept or reject any order.
  • Payment: Payment for orders must be made using the methods specified on our website. You agree to provide accurate and complete payment information.

4. Shipping and Delivery

  • Shipping: We aim to process and ship orders promptly. Shipping times may vary based on the destination and carrier. For more information on shipping and delivery, please refer to our Shipping Policy page.
  • Risk of Loss: Risk of loss or damage to products passes to you upon delivery. We are not responsible for any loss or damage that occurs after the delivery of your order.

5. Returns and Refunds

  • Return Policy: Our return and refund policy is outlined in our Refund Policy page. Please review this policy for details on eligibility, procedures, and terms.
  • Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us within 7 days for resolution. We will arrange for a return or replacement at no additional cost to you.

6. Intellectual Property

  • Ownership: All content on our website, including text, images, logos, and trademarks, is the property of YYC SMOKE or its licensors and is protected by copyright and trademark laws.
  • Use Restrictions: You may not reproduce, modify, distribute, or otherwise use any content from our website without our prior written consent.

7. Limitation of Liability

  • Disclaimer: Our website and products are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of our website or the information, content, or products included.
  • Liability Limitation: To the fullest extent permitted by law, YYC SMOKE will not be liable for any indirect, incidental, consequential, or punitive damages arising from or related to your use of our website or products.

8. Indemnification

You agree to indemnify and hold harmless YYC SMOKE, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of or related to your use of our website, your violation of these Terms and Conditions, or your infringement of any rights of another party.

9. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website constitutes acceptance of the updated terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to its conflict of law principles.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at: wholesale@yycsmoke.com